# file_extraction_unavailable

> The file reader could not start or stopped. This is not caused by the file.

HTTP status: 503

## What to do

Try again shortly. If it keeps happening, contact komplai with the request_id.

## Example

```json
{
  "error": "file_extraction_unavailable",
  "request_id": "0f8e2c4a-6b1d-4e3f-9a7c-5d2b8e1f4a60",
  "doc_url": "https://developers.komplai.dk/errors/file_extraction_unavailable"
}
```

## Operations that can return it

- POST /v1/redact/file (https://developers.komplai.dk/reference/redact.md)
- POST /v1/redact/file/jobs (https://developers.komplai.dk/reference/redact.md)

---

https://developers.komplai.dk/errors/file_extraction_unavailable