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Errors

connection_failed

HTTP status
502 Bad Gateway

What happened

The provider behind one of the organisation's own connections could not be reached or failed.

What to do

Try again later, or check the provider's status. The API never moves the call to other processing.

Example

JSON
{
  "error": "connection_failed",
  "request_id": "0f8e2c4a-6b1d-4e3f-9a7c-5d2b8e1f4a60",
  "doc_url": "https://developers.komplai.dk/errors/connection_failed"
}

Every response carries a Request-Id header, and an error body repeats it as request_id. Quote it when you ask komplai about a call.

Endpoints that can return it

All error codes

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