file_extraction_unavailable

HTTP status: 503 Service Unavailable

What happened

The file reader could not start or stopped. This is not caused by the file.

What to do

Try again shortly. If it keeps happening, contact komplai with the request_id.

Example

JSON

{
  "error": "file_extraction_unavailable",
  "request_id": "0f8e2c4a-6b1d-4e3f-9a7c-5d2b8e1f4a60",
  "doc_url": "https://developers.komplai.dk/errors/file_extraction_unavailable"
}

Every response carries a Request-Id header, and an error body repeats it as request_id. Quote it when you ask komplai about a call.

Endpoints that can return it

POST /v1/redact/file Pseudonymise the text of a PDF or Word file (beta)
POST /v1/redact/file/jobs Submit a PDF or Word file as a text job (beta)

All error codes